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Job Locations US
At Liaison, we’ve helped higher ed institutions build better, more diverse classes for three decades. You may recognize us as the company behind the Centralized Application Service (CAS), Enrollment Marketing services and platform (EMP), SlideRoom, Time2Track,  TargetX (CRM) and Othot.   Everything we do is focused on taking that proven success and expanding its scope and scale. Over 31,000 programs on more than 1,000 campuses see us as a forward-thinking partner integral to meeting their total enrollment goals — and we’re building the data- and mission-driven team that will reinforce our role for decades to come.   As a Client Delivery Associate, you will configure and monitor the delivery of onboarding plans for our most strategic accounts. Additionally, you will be tasked with maintaining and continuously improving the onboarding process documentation and tool. The ideal candidate will detail oriented, technically minded, possess strong communication skills, and excel in building long-lasting relationship and working collaboratively.   Responsibilities   - Work with clients to determine workflows, documents, and procedures to verify proper product usage - Capture scope definition and other project configuration definitions in project artifacts - Complete account specific requirements, thoroughly test, and ensure accurate product set up - Deliver top quality customer service throughout the implementation process - Communicate effectively with excellent verbal and written skills - Build strong relationships with client team members, work successfully under pressure, maintain positive attitude, and meet client project deadlines in an efficient and professional manner - Provide support to customers, answering questions on function and usage of product - Perform some on-site client work, including the ability to travel   Position Requirements:   - Bachelor’s degree strongly preferred - 2+ years’ experience with the delivering or supporting technical software - Proven success configuring clients on a Client Success or Implementation team within a SaaS company - Ability to learn technical concepts quickly and explain those concepts in an easy to understand manner - Excellent written, communication, and presentation skills - Demonstrated ability to resolve issues and maintain strong client relationships - Able to multi-task and manage shifting priorities on tight deadlines - Proactive and energetic attitude with the desire to be a key player on a results-oriented team in a fun, fast-paced work environment
Job Locations US
At Liaison, we’ve helped higher ed institutions build better, more diverse classes for three decades. You may recognize us as the company behind the Centralized Application Service (CAS), Enrollment Marketing services and platform (EMP), SlideRoom, Time2Track,  TargetX (CRM) and Othot.   Everything we do is focused on taking that proven success and expanding its scope and scale. Over 31,000 programs on more than 1,000 campuses see us as a forward-thinking partner integral to meeting their total enrollment goals — and we’re building the data- and mission-driven team that will reinforce our role for decades to come.   The Client Delivery/Implementation Manager will be primarily responsible for leading external clients through implementations to onboarding for our entire suite of software solutions. The implementation process includes requirements gathering, overseeing development, and guiding clients through user acceptance testing. Effectively communicating with clients to gain an understanding of their needs and internal processes is paramount. You will creatively solve problems via product workarounds acceptable to the customer, and clearly articulate desired designs to Product Management. Your most important responsibility will be to maintain a relentless focus on customer satisfaction and ensuring the customer has a positive, value-added experience in every interaction. Accountabilities: - Consultatively work with clients to define their requirements and product needs, and to guide them through the set-up process for given product - Work with clients to determine workflows, documents, and procedures to verify proper product usage - Create and maintain customer specific project plans, ensure resources are scheduled accordingly to complete tasks, and manage client expectations for their online application implementation - Complete account specific requirements, thoroughly test, and ensure accurate product set up - Drive client enablement by authoring and delivering initial end-user training materials - Deliver top quality customer service throughout the implementation process - Communicate effectively with excellent verbal and written skills - Build strong relationships with client team members, work successfully under pressure, maintain positive attitude, and meet client project deadlines in an efficient and professional manner - Provide support to customers, answering questions on function and usage of product - Perform some on-site client work, including the ability to travel Requirements: - 5+ years of Technical and/or Project Management, Account Management or other successful client facing experience - Exceptional collaborative abilities. Proven experience in working cross-functionally across an organization. Ability to collaborate effectively at all levels and functions. - Organized and detail-oriented with the ability to successfully prioritize multiple responsibilities for multiple projects, with effective and timely follow-up - Able to set customer expectations, communicate internally to ensure tasks are on schedule, offer suggestions to mitigate risks to avoid delays - Must be comfortable leading multiple products/projects simultaneously and demonstrating configured applications. - Strong analytical skills, including understanding and troubleshooting software product configurations - Strong technical knowledge and ability to communicate the same to a non-technical audience. - A love for creative thinking and analytical problem solving. - Exceptional communication skills, verbal and written. - Strong client-service orientation. - College degree required, advanced degree preferred.
Job Locations US-MA-Watertown
At Liaison, we’ve helped higher ed institutions build better, more diverse classes for three decades. You may recognize us as the company behind the Centralized Application Service (CAS), Enrollment Marketing services and platform (EMP), SlideRoom, Time2Track,  TargetX (CRM) and Othot.   Everything we do is focused on taking that proven success and expanding its scope and scale. Over 31,000 programs on more than 1,000 campuses see us as a forward-thinking partner integral to meeting their total enrollment goals — and we’re building the data- and mission-driven team that will reinforce our role for decades to come.   As a core member of the Software Development team, the Principal Software Engineer is a full stack senior developer with experience leading a scrum team.  This experienced developer will have primarily responsible for leading a scrum team in the design and development of software solutions to build and optimize highly scalable, web based multitenant applications used by national educational associations and institutions of higher learning including numerous colleges and universities.    Position Responsibilities - Provide hands on guidance and mentorship to a team of front-end and back-end developers. - Enjoy coaching, mentoring and guiding peer developers and QA engineers and working collaboratively with product and program managers. - Design and develop enterprise grade, high volume web applications platforms and state of the art technical solutions leveraging Java and JEE platform technologies. - Participate in design discussions and solution design sessions with product management and software development teams to shape new product features and platform capabilities. - Develop and support REST APIs and business logic using Java, Spring, Hibernate and SQL Server. - Develop and support web user interfaces using JavaScript Frameworks, e.g. Angular, React. - Contribute to evaluation, prototyping and selection of software solutions that will improve our technology infrastructure. - Make recommendations to enhance performance and scalability of our flagship products. - Develop unit tests and API integration tests to maximize code coverage in accordance with the software test pyramid. - Apply Test Driven Development practices and software quality measurement tools to the improve quality of delivered software. - Foster and support a culture of innovation and excellence in the engineering organization.   Position Requirements - Master's degree in Computer Science, Management Information Systems, Engineering or an IT related discipline, or its equivalent plus 3 years of related experience. Alternatively, will accept a bachelor’s degree plus 6 years related experience, in lieu of a master’s degree. - Very high proficiency with server-side Enterprise Java, Spring and Hibernate frameworks. - Experience with at least 2 to 3 project implementations in one or more Spring framework modules: Spring MVC, Spring Security, and Spring Integration frameworks. - Experience in developing RESTful API and Web Services. - Experience developing web user interfaces using JavaScript Frameworks, e.g. Angular, React. - High proficiency with Agile software development methodology and at least 2 years of experience serving as team leader of a scrum team. - Experience working with in office, remote and offshore development teams - Strong working knowledge of Git and GitHub code management tools - Experience working collaboratively with DevOps to setup and monitor CI/CD pipelines using automated software build tools like Jenkins - Solid understanding of enterprise software development design patterns and anti - Advanced knowledge of Microsoft SQL Server and no‐SQL databases, such as Mongo DB. - Experience from Test Driven Development. - Ability to work well independently, multitask and handle change. - Excellent written and verbal communication skills.
Job Locations US-MA-Watertown
At Liaison, we’ve helped higher ed institutions build better, more diverse classes for three decades. You may recognize us as the company behind the Centralized Application Service (CAS), Enrollment Marketing services and platform (EMP), SlideRoom, Time2Track,  TargetX (CRM) and Othot.   Everything we do is focused on taking that proven success and expanding its scope and scale. Over 31,000 programs on more than 1,000 campuses see us as a forward-thinking partner integral to meeting their total enrollment goals — and we’re building the data- and mission-driven team that will reinforce our role for decades to come.   As a core member of the Software Development team, the Principal Software Engineer is a full stack senior developer with experience leading a scrum team.  This experienced developer will have primarily responsible for leading a scrum team in the design and development of software solutions to build and optimize highly scalable, web based multitenant applications used by national educational associations and institutions of higher learning including numerous colleges and universities.    Position Responsibilities - Provide hands on guidance and mentorship to a team of front-end and back-end developers. - Enjoy coaching, mentoring and guiding peer developers and QA engineers and working collaboratively with product and program managers. - Design and develop enterprise grade, high volume web applications platforms and state of the art technical solutions leveraging Java and JEE platform technologies. - Participate in design discussions and solution design sessions with product management and software development teams to shape new product features and platform capabilities. - Develop and support REST APIs and business logic using Java, Spring, Hibernate and SQL Server. - Develop and support web user interfaces using JavaScript Frameworks, e.g. Angular, React. - Contribute to evaluation, prototyping and selection of software solutions that will improve our technology infrastructure. - Make recommendations to enhance performance and scalability of our flagship products. - Develop unit tests and API integration tests to maximize code coverage in accordance with the software test pyramid. - Apply Test Driven Development practices and software quality measurement tools to the improve quality of delivered software. - Foster and support a culture of innovation and excellence in the engineering organization.   Position Requirements - Master's degree in Computer Science, Management Information Systems, Engineering or an IT related discipline, or its equivalent plus 3 years of related experience. Alternatively, will accept a bachelor’s degree plus 6 years related experience, in lieu of a master’s degree. - Very high proficiency with server-side Enterprise Java, Spring and Hibernate frameworks. - Experience with at least 2 to 3 project implementations in one or more Spring framework modules: Spring MVC, Spring Security, and Spring Integration frameworks. - Experience in developing RESTful API and Web Services. - Experience developing web user interfaces using JavaScript Frameworks, e.g. Angular, React. - High proficiency with Agile software development methodology and at least 2 years of experience serving as team leader of a scrum team. - Experience working with in office, remote and offshore development teams - Strong working knowledge of Git and GitHub code management tools - Experience working collaboratively with DevOps to setup and monitor CI/CD pipelines using automated software build tools like Jenkins - Solid understanding of enterprise software development design patterns and anti - Advanced knowledge of Microsoft SQL Server and no‐SQL databases, such as Mongo DB. - Experience from Test Driven Development. - Ability to work well independently, multitask and handle change. - Excellent written and verbal communication skills.
Job Locations US-MA-Watertown
At Liaison, we’ve helped higher ed institutions build better, more diverse classes for three decades. You may recognize us as the company behind the Centralized Application Service (CAS), Enrollment Marketing services and platform (EMP), SlideRoom, Time2Track,  TargetX (CRM) and Othot.   Everything we do is focused on taking that proven success and expanding its scope and scale. Over 31,000 programs on more than 1,000 campuses see us as a forward-thinking partner integral to meeting their total enrollment goals — and we’re building the data- and mission-driven team that will reinforce our role for decades to come.   The AVP, Enrollment Management Solutions is tasked with selling a suite of SaaS-based enrollment technology solutions and services that include applications for enrollment, application processing software, application processing services, CRM, retention, analytics and marketing services. Primary responsibilities for this role will include lead sourcing, discovery, pitching, demonstrating, negotiating, and closing new business opportunities, by means of a consultative, solution selling approach. This role reports to the Regional VP of Sales and is responsible for achieving new sales quotas within the territory. The position is entrepreneurial and those who succeed in this role are 1) familiar with and passionate about higher education and higher education technology, 2) excellent problem solvers, and 3) successfully able to build relationships with all levels of staff within a university. A history of demonstrated grit is critical to success.   Accountabilities:  - Design and implement regional sales strategies addressing customer needs and issues while meeting assigned sales targets. - Demonstrated ability to lead prospects through the entire sales cycle from first call to successful deal closure involving prospecting best practices, management of inbound leads and development and execution of outreach campaigns. - Must be able to negotiate and close contracts. - Be able to work effectively within a team-selling environment. - Conduct thorough discovery and diligence with prospective client, prior to presenting a solution. - Conduct sales calls and articulate benefits and features of UniCAS, CAS, TargetX solutions and/or EMP solutions and services to prospective clients. - Proactively manages the deal team and overall sales strategy. - Present sales demonstrations to prospective clients. - Analyze and track competitive activities and adjust Liaison’s positions accordingly. - Read the market, recognize trends, and communicate information from the field to management and relationship managers. - Demonstrate knowledge of account history, established process and procedure specific to each client, and key issues for all assigned accounts. - Respond to client requests and problems with timeliness and interest, develop professional credibility and trust among clients. - Provide timely and accurate forecasting and information for sales, to business development, implementation, finance, and development teams. - Maintain thorough documentation of sales activity and document information obtained during sales calls and presentations into SFDC. Convey information regarding prospective clients’ needs that are not met by current products to appropriate staff.   Requirements: - A minimum of 5-years of experience with new business or solution-selling in a high-value sales position with a proven record in meeting or exceeding sales targets, preferably in a software (technology) or SAAS related environment.  - Ability to convey the basic technical concepts of data management, workflow and data transfer. - Experience with long complex sales processes, involving many decision influencers, is mandatory. - Experience in the traditional not-for-profit higher education industry, admissions or enrollment management is highly desired. - Requires exceptional interpersonal, written and verbal communication skills as well as presentation skills. - Attention to detail, including presentation format and numerical calculations is required. - Ability to travel regularly - up to 60% during key periods of the year (normally a four-to-six-week span for conferences and trade shows). - Bachelor’s degree. - Demonstrated ability to work with all levels of employees. - Organized, detail oriented and a team player. - Must be professional, self-motivated and be able to thrive in a fast-paced environment.  - Proficient with Technology Basics, PowerPoint, Salesforce.com, and Microsoft Office solutions. - Must have demonstrated ability and skills to work effectively in a remote environment with a dedicated office within the home.
Job Locations US-NY-Poughkeepsie
At Liaison, we’ve helped higher ed institutions build better, more diverse classes for three decades. You may recognize us as the company behind the Centralized Application Service (CAS), Enrollment Marketing services and platform (EMP), SlideRoom, Time2Track,  TargetX (CRM) and Othot.   Everything we do is focused on taking that proven success and expanding its scope and scale. Over 31,000 programs on more than 1,000 campuses see us as a forward-thinking partner integral to meeting their total enrollment goals — and we’re building the data- and mission-driven team that will reinforce our role for decades to come.   The Client Success Manager will be a part of Liaison’s Enrollment Marketing Division. You will serve as the primary account manager for an assigned portfolio of clients and will be responsible for maintaining strong, long-lasting, and positive account relationships.   Liaison helps higher education institutions identify, recruit, and enroll best-fit students with improved outreach, application, and enrollment processes. Utilizing Liaison’s enrollment marketing software, you will be responsible for overseeing and launching our college/university marketing initiatives. These omnichannel marketing campaigns include print, email, and digital ads, and require close collaboration with our internal creative, marketing technology, and production departments.   The position requires you to be an enrollment and marketing strategist. Effectively communicating with your clients to gain an understanding of their needs and internal processes is paramount. It is essential that you have strong project management skills and can work consultatively with clients to define their requirements and product needs. Your assigned Project Manager will assist in making sure your clients receive a high level of customer service and support in their day-to-day operations.   We are seeking a highly organized and methodical individual. You will be leading virtual client meetings, so the ability to make good decisions in a timely and confident manner is crucial. You will need to be able to maintain a positive attitude while working under pressure. This is a remote position associated with our Poughkeepsie, NY office.   Accountabilities: - Deliver a high-level customer experience and effectively manage client relationships - Ensure the successful day to day operations of client accounts - Lead client meetings and consult/manage customer expectations - Review and approve all client marketing campaigns - Ensure all campaigns are launched successfully and analyze campaign performance - Work in partnership with your Project Manager to fulfill all client requirements - Oversee billing/invoicing for client accounts - Identify ‘add-on’ sales opportunities and assist with contract renewals - Maintain technical expertise of our products/services - Maintain a comprehensive knowledge of the higher education industry - Assist in any training for new hires where applicable Position Requirements: - Bachelor's Degree required - 3+ years of account management or client facing experience - Aptitude with software and technology a must - Experience working in a B2B environment - Knowledge of higher education market desired, but not essential - Knowledge of marketing strategy and communication plans a plus - Excellent communications skills, both verbal and written - Ability to take the initiative and think critically - Proven ability to manage multiple priorities while delivering high quality results - Travel required (approximately 5%) - Enjoy fast paced environment - Experience with project management software a plus - Experience with a marketing platform a plus      
Job Locations US-MA-Watertown
At Liaison, we’ve helped higher ed institutions build better, more diverse classes for three decades. You may recognize us as the company behind the Centralized Application Service (CAS), Enrollment Marketing services and platform (EMP), SlideRoom, Time2Track,  TargetX (CRM) and Othot.   Everything we do is focused on taking that proven success and expanding its scope and scale. Over 31,000 programs on more than 1,000 campuses see us as a forward-thinking partner integral to meeting their total enrollment goals — and we’re building the data- and mission-driven team that will reinforce our role for decades to come.   Reporting directly to the Founder and Chief Executive Officer, the ideal candidate will be experienced in handling a wide range of administrative and executive support related tasks and will be able to work independently with little or no supervision. This person must be exceedingly well organized, flexible and enjoy the administrative challenges of supporting a growing office of diverse people and projects.   The ability to interact with staff (at all levels) in a fast-paced environment, remaining flexible, proactive, resourceful, and efficient, with a high level of professionalism and confidentiality, is crucial to this role. Expert level written and verbal communication skills, strong decision-making ability and attention to detail are equally important.   Essential Duties & Responsibilities: - Work closely with the CEO to coordinate all meetings and the flow of communication both internally and externally. - Prepare and review written communication as well as presentations for use with clients, partners, and website. - Coordinate on-sites/off-sites for management, leadership, and executive teams and organizational meetings. - Manage CEO’s schedule. - Coordinate CEO’s travel. - Work closely with Senior Leadership Team to assure the CEO’s attention on items of key importance to them and to the company. - Schedule Board of Directors quarterly meetings, Board Committee meetings, and 1:1s between CEO and each direct report and handle all logistics for meetings. - Coordinate and attend Senior Leadership Team meetings. - Track expenses and follow guidelines to report and file. - Work as a member of the team by providing backup support for colleagues   Qualifications - College degree with 2-3 years related work experience - Excellent calendar management skills, including the coordination of executive meetings and flow of communication internally and externally. - Demonstrated ability to manage schedules and competing priorities. - Experience assisting management with the creation of PowerPoint presentations, and other written communication for use internally, with clients, partners, and company’s website. - Strong knowledge of MS Office, including Word, Excel, PowerPoint and Outlook - Experience scheduling travel arrangements for management. - Ability to communicate effectively with multiple stakeholders through both written and verbal communication. - Demonstrated interpersonal skills.
Job Locations US-MA-Watertown
At Liaison, we’ve helped higher ed institutions build better, more diverse classes for three decades. You may recognize us as the company behind the Centralized Application Service (CAS), Enrollment Marketing services and platform (EMP), SlideRoom, Time2Track,  TargetX (CRM) and Othot.   Everything we do is focused on taking that proven success and expanding its scope and scale. Over 31,000 programs on more than 1,000 campuses see us as a forward-thinking partner integral to meeting their total enrollment goals — and we’re building the data- and mission-driven team that will reinforce our role for decades to come.   Reporting directly to the Founder and Chief Executive Officer, The Chief Human Resources Office (CHRO) will have responsibility for all aspects of human resources across Liaison and will serve as a trusted advisor, partner, and critical member of the executive team.   The CHRO provides executive-level leadership and guidance to the organizations HR operations. The CHRO will drive key HR best practices, initiatives and provide strategic direction for the full scope of the HR function. This includes creating and driving cultural initiatives that promote consistent and effective hiring practices, advancement opportunities for all employees, strong retention of high performers and engagement of Liaison employees. The CHRO is responsible for setting, enforcing, and evaluating human resources policies, procedures and identifying and implementing long-range strategic talent management goals.   Duties/Responsibilities:   Executive Leadership / Strategy: - Establish and implement global HR strategic plans and initiatives that effectively communicate and support growth strategies and the organization's mission, vision, and values  Talent Acquisition: - Deliver on a talent acquisition strategy and operating model that allows the business to find best in class talent - Manage talent initiatives ranging from recruiting and onboarding to employee retention and offboarding HR Operations: - Oversee development of HR operations, systems and processes that will scale to support the organization as the company grows and improve operational and organizational effectiveness. - Provides guidance and leadership to the human resource management team; assists with resolution of human resource, compensation, and benefits questions, concerns, and issues. Learning & Development - Create learning and development programs that will engage employees and prepare them for more significant responsibilities as the company grows and scales M&A: - Work across HR and cross functional partners to create and manage project plans including acquisition milestones and activities (from due diligence, offers, employee on-boarding, and integration transition) - Lead HR due diligence to manage assessment of target company’s HR policies, practices, benefits, and culture, mitigate deal risks, and document findings to track integration actions  Organizational Design - Oversee execution of performance management process, linking performance assessments & compensation to business results and accountabilities. Provide guidance and recommendations regarding improved organizational design/reporting relationships/span of control. Compensation & Benefits: - Researches, develops, and implements competitive compensation, benefits, performance appraisal, and employee incentive programs. - Collaborate with the finance team to anticipate and forecast people-related investments and expenses; monitor and analyze trends and variances on an ongoing basis; and develop corrective actions as needed Culture - Champions an inclusive, robust culture with D&I programs, organized events, and other team-building initiatives. - Build and run cadence for HR leadership meetings, HR Townhalls, and leadership offsites Relationships and Influence - Naturally connects and builds strong relationships with others, demonstrating strong emotional intelligence and an ability to communicate clearly and persuasively. - An ability to inspire trust and followership in others through compelling influence, passion in their beliefs, and active drive. - Encourages others to share the spotlight and visibly celebrates and supports the success of the team. - Creates a sense of purpose/meaning for the team that generates followership beyond their own personality and engages others to the greater purpose for the organization. Qualifications: - 12 to 15+ years of HR leadership experience - Proven HR expertise in high growth companies, with increasing levels of accountability and seniority and with significant time spent working with highly effective and driven executive teams - HR M&A leadership role, including full lifecycle (due diligence to integration) management of M&A deals from an HR perspective - General business and financial acumen with the ability to develop and utilize HR data and metrics as they relate to and impact business areas in Finance, Legal, IT, payroll, and administration. - High EQ and effective communication skills, having extensive experience in people development, coaching, and mentoring
Job Locations US-CA-Oakland
At Liaison, we’ve helped higher ed institutions build better, more diverse classes for three decades. You may recognize us as the company behind the Centralized Application Service (CAS), Enrollment Marketing services and platform (EMP), SlideRoom, Time2Track, TargetX (CRM) and Othot.     Everything we do is focused on taking that proven success and expanding its scope and scale. Over 31,000 programs on more than 1,000 campuses see us as a forward-thinking partner integral to meeting their total enrollment goals — and we’re building the data- and mission-driven team that will reinforce our role for decades to come.    Liaison is seeking an experienced full stack JavaScript developer with backend Python experience tojoin our growing team. You will be supporting the TargetX CRM product suitethat is used by many of the top universities in the world. This position will be involved in newdevelopment, maintenance, and will participate in all phases of the development cycle: concept,technical design, prototype, code development, and testing.     Required Skills  - 8+ years of relevant work experience   - Strong full stack JavaScript development experience  - Experience with React required  - Experience with at least one other common JS framework preferred (AngularJS, Angular, Vue.js)  - Experience in Node.js  - Experience in Python (comfortable without relying on a framework, e.g., Django)  - Experience in single page client application development  - Working experience with OOP, SOA, microservices, design patterns   - Experience building RESTful APIs   - Excellent analytical and problem-solving skills   - Excellent communication skills   - Strong attention to detail     Additional Skills  - Basic understanding of Amazon Web Services and some hands-on experience with services such as EC2, S3, RDS, Lambda  - Docker  - Unit/Integration Testing  - git 
Job Locations US-Remote
At Liaison, we’ve helped higher ed institutions build better, more diverse classes for three decades. You may recognize us as the company behind the Centralized Application Service (CAS), Enrollment Marketing services and platform (EMP), SlideRoom, Time2Track,  TargetX (CRM) and Othot.   Everything we do is focused on taking that proven success and expanding its scope and scale. Over 31,000 programs on more than 1,000 campuses see us as a forward-thinking partner integral to meeting their total enrollment goals — and we’re building the data- and mission-driven team that will reinforce and expand our role for decades to come.   The Product Owner position provides an opportunity to join a growing team dedicated to building some of our newest products, aimed at connecting the students we’ve served for decades with employment and educational advancement opportunities. In this capacity, the Product Owner will be responsible for executing these products’ strategic roadmap by taking new features from concept to fully shaped product requirements, and driving a successful go-to-market strategy to gain broad adoption. In order to succeed, the Product Owner must develop an understanding of the intended market, and must collaborate with senior product leadership to align priorities, with designers to conceptualize visual flows and product requirements, with engineering to ensure feasibility and scale, and with client support to capture insights and rapidly resolve issues following the product’s launch. Responsibilities - Understand the market: - Work to become an expert in the intended user workflows to identify opportunities that meet our objectives in new, transformational ways. - Validate intended customer requirements, preferences, configurations and settings through user testing and regular direct contact. - Capture and analyze user feedback (surveys, support calls, usage data) to inform product improvements and innovative new features - Shape the work: - Extrapolate strategic priorities of high-level features into actionable product requirements with validated user epics/stories, acceptance criteria and developed wireframes - Document workflows, UX/layouts, and other artifacts required for development - Partner with the engineering team to assist in running the sprint ceremonies of a robust agile product development process - Review, validate and prioritize product defects on the development backlog - Ship with confidence: - Draft release notes, functional documentation and go-to-market collateral - Build and monitor in-app user engagement, such as guided tours and pulse surveys, to drive adoption Qualifications - Bachelor’s Degree and 3+ years experience working as a software product owner / manager / designer in an agile product development organization; - Excellence-Minded: You aim to be a master in your craft and expect to be surrounded by colleagues who share the same focus in their respective crafts. - Design-Focused: You believe that if it’s worth doing, it’s worth doing elegantly - Innovative: You are biased towards rejecting the status quo and actively seek novel and disruptive approaches to long-standing problems. - Communicative: You are quick to listen and tactful in speaking to promote transparent, truthful discussions. You simplify complex concepts to match the audience - Collaborative: You have a roll-up-the-sleeves attitude and aim to be inclusive, while having the confidence/candor to productively disagree - Resilient: You are not fazed by roadblocks; challenging scenarios can be overcome through innovative ideas, solid planning, and hard work. Other Experience - Familiarity with Jira, Confluence, Aha, Figma, Heap and/or Chameleon (our PM tool set) - Experience in effectively collaborating with remote teams and offshore vendors - Familiarity with higher education and/or employment search is a plus - Experience in building web- and mobile-app-based products for a consumer market, especially regarding data sharing/privacy topics and communication best practices (opt-out, etc.) is a strong plus  
Job Locations US
At Liaison, we’ve helped higher ed institutions build better, more diverse classes for three decades. You may recognize us as the company behind the Centralized Application Service (CAS), Enrollment Marketing services and platform (EMP), SlideRoom, Time2Track,  TargetX (CRM) and Othot.   Everything we do is focused on taking that proven success and expanding its scope and scale. Over 31,000 programs on more than 1,000 campuses see us as a forward-thinking partner integral to meeting their total enrollment goals — and we’re building the data- and mission-driven team that will reinforce our role for decades to come.     We are seeking a capable, motivated, and experience Software Architect to work with our engineering team to design, develop, implement, optimize and maintain our application and data integration services across our product suite. If you love tackling problems head-on, enjoy coming up with creative solutions for complex problems and like keeping yourself updated with the latest trends in technology, then you will fit in well with our team. We run a fast-paced but casual team that operates in a supportive atmosphere.   To be successful as a Software Architect, you should be able to identify and design the optimal software architecture for high volume customer facing services in accordance with best practices, security and compliance policies.  You should have excellent communication, design and troubleshooting skills, stay current with industry trends, and be a team player.     Responsibilities - Lead design and architecture of enterprise grade, consumer facing, and cloud native products used by millions of users - Perform Architecture, Design & Code review/audit as part of the process. - Cultivate best practices within the design and development team in terms of design standards, coding standards, best practices, etc. to enable the technical and business maturity of the team - Work with other architects and contribute to overall governance and standardization of patterns across different products - Be an Evangelist for distributed patterns and architecture with the organization - Provide Subject Matter Expertise in Integration Architecture - Lead technical design sessions - Consult in requirement gathering sessions - Authoring technical design documents such as system design, HLD and LLD - Managing the technical delivery of integrations and custom extensions - Optimization and tuning of applications based on performance metrics - Setup best practices, Standards, Patterns Development and automate process for onboarding.  - Developed playbooks for troubleshooting and support teams  - Designed monitoring solutions and baseline statistics reporting to support the implementation  - Promote cross team synergy and alignment to optimize code-sharing, improve application performance and increase speed to market - Actively participate in Agile ceremonies - Foster and support a culture of innovation and excellence   Required Skills - Bachelor’s degree in Computer Science, Engineering or an IT related discipline or equivalent combination of education and experience. - Experience with cloud native applications, micro-services and associated development and deployment workflows including design of CI/CD processes - Worked on multiple enterprise integration projects - Experience of microservice design with implementations including distributed transactions patterns, event-souring, distributed monitoring and tracing, event-driven microservice and analytics collection. - Experience in designing API Management Solutions and very good knowledge of AP Design (Open Specifications), API Security, Management, Life Cycle and Developer Collaboration. - Experience in asynchronous messaging integrations including point-to-point, distributed and publish/subscribe implementations. - Well versed in Enterprise Application Integration Patterns for best practices and anti-patterns to avoid. - Experience with Java, C# or other object-oriented languages - Hands on experience on many integration platforms – API Management, ESB/SOA, Security Gateway - Experience with automated unit and integration testing. - Strong comprehension, problem-solving & troubleshooting, analytical and consultative skills. - Ability to build positive working relationships within our Engineering team, across the company, and with partners and customers. - Demonstrated experience working in agile development environments. - Excellent verbal and written communication and interpersonal skills. - Demonstrated ability to quickly grasp new technologies. - Must be action oriented, capable of multitasking well based on priorities. - Strong team player who enjoys working in a fast-paced, dynamic environment. - Ability to work under pressure, multiple deadlines and minimal supervision. - Experience designing, deploying and maintaining applications and services in the AWS cloud. Relevant AWS certifications are a plus. - Solid experience and knowledge in the deployment of Apache Kafka and ELK stack or AWS equivalent - Strong experience with API Management, and preferably Amazon API Gateway - Experience deploying applications using Kubernetes and Containers - Experience in migrating on-premises solution to Cloud and converting monolith systems to micro-service based architecture - Experience with relational and No-SQL (ElasticSearch, DynamoDB, others) databases - Knowledge of web services, REST APIs - Experience with the Atlassian Tools such as JIRA/Confluence
Job Locations US
Othot is the leader in artificial intelligence and prescriptive analytics solutions for higher education institutions across the United States. Together, Othot and its partner schools focus on each institution’s specific enrollment, retention, student success, and alumni engagement goals. Othot’s cloud-based solution provides continuous intelligence in real time and empowers schools to engage each prospective, current, and former student with the right tactic at the right time. Othot is higher intelligence for higher education.   Othot employs smart, curious, and adventurous team members. We hire individuals who do their best work in a collaborative environment and have a passion for innovation. We are looking for entrepreneurial-minded people to join our team.   - Job Title: Strategic Partnership Manager - Department: Partner Success - Reports To: Director of Partner Success - Location: Pittsburgh - FLSA Status: Exempt - Employment Status: Full-time   Job Summary:Othot is seeking a Strategic Partnership Manager to guide customer institutions in our higher education vertical through successful account management and expansion. Reporting to the Director of Partner Success, your ability to drive adoption and growth for your assigned accounts will be paramount. As a trusted and strategic advisor, you will work individually and with a team of expert data professionals to successfully deliver value and insights for customers toward their desired success outcomes.   Duties and Responsibilities: - Manage all customer journey activities through implementation, adoption, value recognition, and expansion in an assigned customer portfolio - Establish an advisor relationship with all customer institutions and drive continued value with our products and services toward success objectives - Ensure increased adoption, customer satisfaction, and retention are achieved - Strategize and establish critical goals, key performance indicators, and project plans to achieve success for your assigned partners - Support new business growth through customer advocacy and market collaboration - Drive customer expansion by managing renewals, up-sell, and cross-sell opportunities - Collaborate with other Othot team members by: - Contributing to a customer feedback loop for product improvements and feature enhancements - Supporting the account executive team in prospective engagements as a subject matter expert - Collaborating with the data curation and data science team to develop insights and analysis to guide customers on a more successful path - Acting as an internal advocate for our customers and inspire a customer centric culture within Othot - Identify opportunities for continuous improvement and support ad-hoc projects as identified   Qualifications - Bachelor’s degree in business, analytics, communications, or related degree - 5+ years of direct higher education experience, preferably in strategic enrollment management and/or financial aid management - 3+ years of customer success, customer service, project management, or relevant experience preferred - Proven ability to drive continuous value of product(s), preferably with product(s) that include technology and analytics elements - Strong empathy for customers and ability to manage customer relationships through persuasion, negotiation, and consensus - Deep understanding of value drivers in recurring revenue business models - Detail oriented and analytical with a demonstrated desire for continuous improvement - Ability to collaborate as a team player and succeed as a self-starter - Thrives in a multitasking environment and can manage dynamic priorities - Excellent written and verbal communication and presentation skills - Proficiency with MS Office suite, HubSpot, Pendo, or related customer relationship management systems and customer support applications - PMP or related certification preferred   Travel Requirements: - Ability to travel 20% on average (on average, 1 day/week)   Compensation and Benefits: - Othot offers competitive compensation, medical/dental/vision benefits, and a 401(k) plan - Othot has flexible work hours and a liberal remote work practice   Physical Requirements: - Physical - While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, and to operate a computer. The employee is occasionally required to stand; walk; sit; and reach with hands and arms.  Employee must have the ability to sit at a computer terminal for an extended period of time. Employee may be required to perform light to moderate lifting. - Vision - Specific vision abilities required by this position include close vision, distance vision and the ability to adjust focus. Additional vision abilities required include close vision due to computer work for extended hours in front of a computer screen. - Noise - The noise level in the work environment is usually low to moderate. (i.e. business office with computers, phone, and printers, light traffic). - The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
Job Locations US-MA-Watertown
At Liaison, we’ve helped higher ed institutions build better, more diverse classes for three decades. You may recognize us as the company behind the Centralized Application Service (CAS), Enrollment Marketing services and platform (EMP), SlideRoom, Time2Track,  TargetX (CRM) and Othot.   Everything we do is focused on taking that proven success and expanding its scope and scale. Over 31,000 programs on more than 1,000 campuses see us as a forward-thinking partner integral to meeting their total enrollment goals — and we’re building the data- and mission-driven team that will reinforce our role for decades to come.   As a core member of the Software Development team, the Principal Software Engineer is a full stack senior developer with experience leading a scrum team.  This experienced developer will have primarily responsible for leading a scrum team in the design and development of software solutions to build and optimize highly scalable, web based multitenant applications used by national educational associations and institutions of higher learning including numerous colleges and universities.    Position Responsibilities - Provide hands on guidance and mentorship to a team of front-end and back-end developers. - Enjoy coaching, mentoring and guiding peer developers and QA engineers and working collaboratively with product and program managers. - Design and develop enterprise grade, high volume web applications platforms and state of the art technical solutions leveraging Java and JEE platform technologies. - Participate in design discussions and solution design sessions with product management and software development teams to shape new product features and platform capabilities. - Develop and support REST APIs and business logic using Java, Spring, Hibernate and SQL Server. - Develop and support web user interfaces using JavaScript Frameworks, e.g. Angular, React. - Contribute to evaluation, prototyping and selection of software solutions that will improve our technology infrastructure. - Make recommendations to enhance performance and scalability of our flagship products. - Develop unit tests and API integration tests to maximize code coverage in accordance with the software test pyramid. - Apply Test Driven Development practices and software quality measurement tools to the improve quality of delivered software. - Foster and support a culture of innovation and excellence in the engineering organization.   Position Requirements - Master's degree in Computer Science, Management Information Systems, Engineering or an IT related discipline, or its equivalent plus 3 years of related experience. Alternatively, will accept a bachelor’s degree plus 6 years related experience, in lieu of a master’s degree. - Very high proficiency with server-side Enterprise Java, Spring and Hibernate frameworks. - Experience with at least 2 to 3 project implementations in one or more Spring framework modules: Spring MVC, Spring Security, and Spring Integration frameworks. - Experience in developing RESTful API and Web Services. - Experience developing web user interfaces using JavaScript Frameworks, e.g. Angular, React. - High proficiency with Agile software development methodology and at least 2 years of experience serving as team leader of a scrum team. - Experience working with in office, remote and offshore development teams - Strong working knowledge of Git and GitHub code management tools - Experience working collaboratively with DevOps to setup and monitor CI/CD pipelines using automated software build tools like Jenkins - Solid understanding of enterprise software development design patterns and anti - Advanced knowledge of Microsoft SQL Server and no‐SQL databases, such as Mongo DB. - Experience from Test Driven Development. - Ability to work well independently, multitask and handle change. - Excellent written and verbal communication skills.
Job Locations US-MA-Watertown
At Liaison, we’ve helped higher ed institutions build better, more diverse classes for three decades. You may recognize us as the company behind the Centralized Application Service (CAS), Enrollment Marketing services and platform (EMP), SlideRoom, Time2Track,  TargetX (CRM) and Othot.   Everything we do is focused on taking that proven success and expanding its scope and scale. Over 31,000 programs on more than 1,000 campuses see us as a forward-thinking partner integral to meeting their total enrollment goals — and we’re building the data- and mission-driven team that will reinforce our role for decades to come.   The AVP, Enrollment Management Solutions is tasked with selling a suite of SaaS-based enrollment technology solutions and services that include applications for enrollment, application processing software, application processing services, CRM, retention, analytics and marketing services. Primary responsibilities for this role will include lead sourcing, discovery, pitching, demonstrating, negotiating, and closing new business opportunities, by means of a consultative, solution selling approach. This role reports to the Regional VP of Sales and is responsible for achieving new sales quotas within the territory. The position is entrepreneurial and those who succeed in this role are 1) familiar with and passionate about higher education and higher education technology, 2) excellent problem solvers, and 3) successfully able to build relationships with all levels of staff within a university. A history of demonstrated grit is critical to success.   Accountabilities:  - Design and implement regional sales strategies addressing customer needs and issues while meeting assigned sales targets. - Demonstrated ability to lead prospects through the entire sales cycle from first call to successful deal closure involving prospecting best practices, management of inbound leads and development and execution of outreach campaigns. - Must be able to negotiate and close contracts. - Be able to work effectively within a team-selling environment. - Conduct thorough discovery and diligence with prospective client, prior to presenting a solution. - Conduct sales calls and articulate benefits and features of UniCAS, CAS, TargetX solutions and/or EMP solutions and services to prospective clients. - Proactively manages the deal team and overall sales strategy. - Present sales demonstrations to prospective clients. - Analyze and track competitive activities and adjust Liaison’s positions accordingly. - Read the market, recognize trends, and communicate information from the field to management and relationship managers. - Demonstrate knowledge of account history, established process and procedure specific to each client, and key issues for all assigned accounts. - Respond to client requests and problems with timeliness and interest, develop professional credibility and trust among clients. - Provide timely and accurate forecasting and information for sales, to business development, implementation, finance, and development teams. - Maintain thorough documentation of sales activity and document information obtained during sales calls and presentations into SFDC. Convey information regarding prospective clients’ needs that are not met by current products to appropriate staff.   Requirements: - A minimum of 5-years of experience with new business or solution-selling in a high-value sales position with a proven record in meeting or exceeding sales targets, preferably in a software (technology) or SAAS related environment.  - Ability to convey the basic technical concepts of data management, workflow and data transfer. - Experience with long complex sales processes, involving many decision influencers, is mandatory. - Experience in the traditional not-for-profit higher education industry, admissions or enrollment management is highly desired. - Requires exceptional interpersonal, written and verbal communication skills as well as presentation skills. - Attention to detail, including presentation format and numerical calculations is required. - Ability to travel regularly - up to 60% during key periods of the year (normally a four-to-six-week span for conferences and trade shows). - Bachelor’s degree. - Demonstrated ability to work with all levels of employees. - Organized, detail oriented and a team player. - Must be professional, self-motivated and be able to thrive in a fast-paced environment.  - Proficient with Technology Basics, PowerPoint, Salesforce.com, and Microsoft Office solutions. - Must have demonstrated ability and skills to work effectively in a remote environment with a dedicated office within the home.
Job Locations US-MA-Watertown
At Liaison, we’ve helped higher ed institutions build better, more diverse classes for three decades. You may recognize us as the company behind the Centralized Application Service (CAS), Enrollment Marketing services and platform (EMP), SlideRoom, Time2Track,  TargetX (CRM) and Othot.   Everything we do is focused on taking that proven success and expanding its scope and scale. Over 31,000 programs on more than 1,000 campuses see us as a forward-thinking partner integral to meeting their total enrollment goals — and we’re building the data- and mission-driven team that will reinforce and expand our role for decades to come.   As a core member of the Software Development team, the Lead Software Engineer is a full stack senior developer with experience leading a scrum team. This experienced engineer will be primarily responsible for leading a scrum team in the design and development of highly scalable software solutions, web‐based multi‐tenant applications used by national educational associations and institutions of higher learning including numerous colleges and universities.    Position Responsibilities - Collaborate with the Data Engineering and Product teams to enhance and support Liaison’s Data Products. - Design and develop enterprise grade, high‐volume web applications platforms and state of the art technical solutions leveraging Java and Python - Provide architectural guidance and lead application development and integration efforts - Participate in design discussions and solution design sessions with product management and software development teams to shape new product features and platform capabilities. - Implement and enforce best software development and QA practices - Make recommendations to enhance the performance, scalability, and reliability of our flagship products. - Develop and support REST APIs and business logic using Java, Spring, Hibernate, Python, Postgres, and SQL Server. - Develop and support web user interfaces using JavaScript Frameworks, e.g. Angular, React. - Contribute to evaluation, prototyping and selection of software solutions that will improve our technology infrastructure. - Develop unit tests and API integration tests to maximize code coverage in accordance with the software test pyramid. - Apply Test Driven Development practices and software quality measurement tools to the improve quality of delivered software. - Provide peer reviews, hands‐on guidance and mentorship to a team of front-end and back-end developers. - Enjoy coaching, mentoring and guiding peer developers and QA engineers and working collaboratively with data engineers, product and program managers. - Foster and support a culture of innovation, excellence, and continuous learning in the engineering organization. - Promote cross team synergy and alignment to optimize code-sharing, improve application performance and increase speed to market - Actively participate in Agile ceremonies   Position Requirements - Bachelor’s degree in Computer Science, Management Information Systems, Engineering, or a related discipline, plus 6 years of related experience, or an equivalent. - Proficiency with server-side Enterprise Java, Spring and Hibernate frameworks. Hands-on project experience with implementations in one or more Spring framework modules: Spring MVC, Spring Security, and Spring Integration frameworks. - Experience with cloud native applications, micro-services and associated development and deployment workflows including design of CI/CD processes - Experience developing web user interfaces using JavaScript Frameworks, e.g. Angular, React. - Experience developing RESTful API and Web Services. - Experience with AWS EC2, RDS, API Gateway, Lambda, Fargate/Docker - Advanced knowledge of relational databases (Postgres, SQL Server) and no‐SQL databases - High proficiency with Agile software development methodology and experience serving as a lead engineer or a team leader of a scrum team. - Experience with automated unit and integration testing. - Strong comprehension, problem-solving & troubleshooting, analytical and consultative skills. - Ability to build positive working relationships within our Engineering team, - Experience working with and leading distributed development teams - Strong working knowledge of Git and GitHub code management tools - Experience collaborating with DevOps to setup and monitor CI/CD pipelines using automated software build tools like Jenkins - Solid understanding of enterprise software development design patterns and anti‐ - Experience from Test Driven Development. - Ability to work well independently and handle change. - Experience deploying applications using Kubernetes and Containers - Strong team player who enjoys working in a fast-paced, dynamic environment. - Ability to work under pressure, multiple deadlines and minimal supervision. - Excellent written and verbal communication skills.
Job Locations US-MA-Watertown
At Liaison, we’ve helped higher ed institutions build better, more diverse classes for three decades. You may recognize us as the company behind the Centralized Application Service (CAS), Enrollment Marketing Platform (EMP), SlideRoom, Time2Track,  TargetX (CRM) and Othot.   Everything we do is focused on taking that proven success and expanding its scope and scale. Over 31,000 programs on more than 1,000 campuses see us as a forward-thinking partner integral to meeting their total enrollment goals — and we’re building the data- and mission-driven team that will reinforce and expand our role for decades to come.   The Senior Director of Product Management position provides an opportunity to join a growing team dedicated to building some of our newest products, aimed at connecting the students we’ve served for decades with employment and educational advancement opportunities. In this capacity, the Senior Director of Product Management will be responsible for setting these products’ strategic roadmaps and overseeing the teams executing. The Senior Director will also be tasked with driving a successful go-to-market strategy to gain broad adoption. In order to succeed, the Senior Director of Product Management must (a) develop an understanding of the intended market, (b) work with other senior product leadership to align priorities, (c) engage designers to conceptualize visual flows and product requirements, (d) partner effectively with engineering to ensure feasibility and scale, and (e) collaborate with client support to capture insights and rapidly resolve issues following the product’s launch.   Responsibilities - Understand the market: - Work to become an expert in the intended user workflows to identify opportunities that meet our objectives in new, transformational ways. - Along with UX team, validate intended customer requirements, preferences, configurations and settings through user testing and regular direct contact with the user community. - Be comfortable engaging in build-vs-buy discussions by building awareness of other market players and potential partnerships. - Construct various business models and opportunities for the products to help guide leadership on direction. - Shape the work: - Working with the Product Owners of each team, extrapolate strategic priorities of high-level features into actionable product requirements with validated user epics/stories, acceptance criteria and developed wireframes - Maintain high-level, shareable roadmaps for your products appropriate for both internal executive and external stakeholder consumption - Partner with the engineering team to ensure staffing, scale, and skillset aligns with product priorities and timeframes - Assist the Product Owners with reviewing, validating and prioritizing the product backlog - Ship with confidence: - Collaborate with sales & marketing to build sales enablement and go-to-market collateral - Assist in drafting release notes and functional documentation for both B-to-C and B-to-B user communities - Build and monitor in-app user engagement, such as guided tours and pulse surveys, to drive adoption and growth - Capture and analyze user feedback (surveys, support calls, usage data) to inform product improvements and innovative new features   Qualifications - Bachelor’s Degree and 12+ years  in product management and working as a software product owner / manager / designer in an agile product development organization; as well at 5+ yearsleadership experience within product management. - Excellence-Minded: You aim to be a master in your craft and expect to be surrounded by colleagues who share the same focus in their respective crafts. - Design-Focused: You believe that if it’s worth doing, it’s worth doing elegantly - Innovative: You are biased towards rejecting the status quo and actively seek novel and disruptive approaches to long-standing problems. - Communicative: You are quick to listen and tactful in speaking to promote transparent, truthful discussions. You simplify complex concepts to match the audience - Collaborative: You have a roll-up-the-sleeves attitude and aim to be inclusive, while having the confidence/candor to productively disagree - Resilient: You are not fazed by roadblocks; challenging scenarios can be overcome through innovative ideas, solid planning, and hard work. Other Experience - Experience in managing web- and mobile-app-based products for a consumer market, especially regarding data sharing/privacy topics and communication best practices (opt-out, etc.) is a strong plus - Experience within the employment search market is a big plus. - Familiarity with Jira, Confluence, Aha, Figma, Heap and/or Chameleon (our PM tool set) - Experience in effectively collaborating with remote teams and offshore vendors - Familiarity with higher education is a plus
Job Locations US-MA-Watertown
At Liaison, we’ve helped higher ed institutions build better, more diverse classes for three decades. You may recognize us as the company behind the Centralized Application Service (CAS), Enrollment Marketing services and platform (EMP), SlideRoom, Time2Track,  TargetX (CRM) and Othot.   Everything we do is focused on taking that proven success and expanding its scope and scale. Over 31,000 programs on more than 1,000 campuses see us as a forward-thinking partner integral to meeting their total enrollment goals — and we’re building the data- and mission-driven team that will reinforce our role for decades to come.   We are seeking a capable, motivated, and experience User Interface Software Architect to work with our engineering team to design, develop, implement, optimize and maintain consistent user interfaces across our product suite. If you love tackling problems head-on, enjoy coming up with creative solutions for complex problems and like keeping yourself updated with the latest trends in technology, then you will fit in well with our team. We run a fast-paced but casual team that operates in a supportive atmosphere.   To be successful as the UI Software Architect, you should understand how our customers use our software and use this knowledge to lead the design and implementation of web and mobile user interfaces for our new products as well as guide and mentor UI engineers enhancing and supporting our mature products.  You should have excellent communication, design and troubleshooting skills, stay current with industry trends, and be a team player.     Responsibilities - Defining and promoting common front-end development frameworks, technology stacks and approaches - Partner with product management to understand desired product outcomes and inform the process and roadmap - Collaborate with engineers, product managers and user experience (UX) designers to design and develop modern, consistent user interfaces using leading UI design patterns and best practices. - Understand how the user will interact with our products and develop the structure and flow to make that possible. - Provide vision, guidance, mentoring and training to teams of UI developers. - Design, develop and deploy new user interfaces and maintain, support and improve existing user interfaces as we work to harmonize the user experience across our product suite. - Regularly review existing user interface design and UI code and make recommendations for improvements. - Manage and prioritize day to day workload including balancing hands-on work with collaborating and guiding UI developers and other engineers as needed. - Architect, design and implement user interfaces throughout our product suite. - Develop standardized UI modules, tools, and libraries to speed time-to-market of our applications. - Evaluate, select and implement relevant 3rd party and open-source tools. - Assist with usability, accessibility and compliance efforts across our web and mobile applications. - Conduct peer reviews with local and remote teammates. - Promote cross team synergy and alignment to optimize code-sharing, improve application performance and increase speed to market. - Stay current with library and framework development. - Conduct user research and tests along the development stages. - Actively participate in Agile ceremonies. - Create, maintain and update system documentation. - Foster and support a culture of innovation and excellence.   Required Skills - Bachelor’s degree in Computer Science, Engineering or an IT related discipline or equivalent combination of education and experience. - Excellent understanding of User Experience (UX) design patterns including Responsive, Adaptive and Mobile First user interface design. - 5 or more years of experience designing and developing web user interfaces for enterprise and/or consumer applications using JavaScript frameworks such as Angular or React. - Solid knowledge of JavaScript, CSS, and HTML. - Experience with cloud native micro-services and micro-frontend architectures and associated development and deployment workflows. - Experience defining writing and supporting reusable and maintainable UI components and API’s. - Knowledge of Jasmine/Karma unit testing frameworks. - Understanding of design strategies for effectively leveraging CDNs. - Strong comprehension, problem-solving & troubleshooting, analytical and consultative skills. - Ability to build positive working relationships within our Engineering team, across the company, and with partners and customers. - Demonstrated experience working in agile development environments. - Excellent verbal and written communication and interpersonal skills. - Demonstrated ability to quickly grasp new technologies. - Must be action oriented, capable of multitasking well based on priorities.
Job Locations US
At Liaison, we’ve helped higher ed institutions build better, more diverse classes for three decades. You may recognize us as the company behind the Centralized Application Service (CAS), Enrollment Marketing services and platform (EMP), SlideRoom, Time2Track,  TargetX (CRM) and Othot.   Everything we do is focused on taking that proven success and expanding its scope and scale. Over 31,000 programs on more than 1,000 campuses see us as a forward-thinking partner integral to meeting their total enrollment goals — and we’re building the data- and mission-driven team that will reinforce our role for decades to come. Responsibilities   - Develop and support Single page applications for web applications leveraging modern JS frameworks & Web standards - Collaborate with engineers, product managers and user experience (UX) designers to design and develop modern, consistent user interfaces using leading UI design patterns and best practices. - Provide guidance, mentoring and training to other UI developers. - Design, develop and deploy new user interfaces and maintain, support and improve existing user interfaces as we work to harmonize the user experience across our product suite. - Conduct peer reviews with local and remote teammates. - Stay current with library and framework development. - Actively participate in Agile ceremonies. - Create, maintain and update system documentation. - Foster and support a culture of innovation and excellence.   Required Skills   - Bachelor’s degree in Computer Science, Engineering or an IT related discipline or equivalent combination of education and experience - 8 or more years of experience designing and developing web user interfaces for enterprise and/or consumer applications using SPA JavaScript frameworks - 3+ years of experience developing applications in TypeScript - 3+ years of experience working with React and/or Vue.js - Solid knowledge of JavaScript, JSX, CSS, Typescript and HTML5. - Experience defining writing and supporting reusable and maintainable UI components and API’s. - Excellent understanding of User Experience (UX) design patterns including Responsive, Adaptive and Mobile First user interface design, and Accessibility. - Strong comprehension, problem-solving & troubleshooting, analytical and consultative skills. - Ability to build positive working relationships within our Engineering team, across the company, and with partners. - Demonstrated experience working in agile development environments. - Excellent verbal and written communication and interpersonal skills. - Demonstrated ability to quickly grasp new technologies. - Must be action oriented, capable of multitasking well based on priorities. - Strong team player who enjoys working in a fast-paced, dynamic environment. - Ability to work under pressure with minimal supervision.   Preferred Qualifications   - Experience developing native mobile applications. - Knowledge of web services, REST APIs - Experience with the Atlassian Tools such as JIRA/Confluence - Experience deploying applications using Kubernetes and Containers
Job Locations US-MA-Watertown
At Liaison, we’ve helped higher ed institutions build better, more diverse classes for three decades. You may recognize us as the company behind the Centralized Application Service (CAS), Enrollment Marketing services and platform (EMP), SlideRoom, Time2Track,  TargetX (CRM) and Othot.   Everything we do is focused on taking that proven success and expanding its scope and scale. Over 31,000 programs on more than 1,000 campuses see us as a forward-thinking partner integral to meeting their total enrollment goals — and we’re building the data- and mission-driven team that will reinforce our role for decades to come. Responsibilities   - Develop and support Single page applications for web applications leveraging modern JS frameworks & Web standards - Collaborate with engineers, product managers and user experience (UX) designers to design and develop modern, consistent user interfaces using leading UI design patterns and best practices. - Provide guidance, mentoring and training to other UI developers. - Design, develop and deploy new user interfaces and maintain, support and improve existing user interfaces as we work to harmonize the user experience across our product suite. - Conduct peer reviews with local and remote teammates. - Stay current with library and framework development. - Actively participate in Agile ceremonies. - Create, maintain and update system documentation. - Foster and support a culture of innovation and excellence.   Required Skills   - Bachelor’s degree in Computer Science, Engineering or an IT related discipline or equivalent combination of education and experience - 8 or more years of experience designing and developing web user interfaces for enterprise and/or consumer applications using SPA JavaScript frameworks - 3+ years of experience developing applications in TypeScript - 3+ years of experience working with React and/or Vue.js - Solid knowledge of JavaScript, JSX, CSS, Typescript and HTML5. - Experience defining writing and supporting reusable and maintainable UI components and API’s. - Excellent understanding of User Experience (UX) design patterns including Responsive, Adaptive and Mobile First user interface design, and Accessibility. - Strong comprehension, problem-solving & troubleshooting, analytical and consultative skills. - Ability to build positive working relationships within our Engineering team, across the company, and with partners. - Demonstrated experience working in agile development environments. - Excellent verbal and written communication and interpersonal skills. - Demonstrated ability to quickly grasp new technologies. - Must be action oriented, capable of multitasking well based on priorities. - Strong team player who enjoys working in a fast-paced, dynamic environment. - Ability to work under pressure with minimal supervision.   Preferred Qualifications   - Experience developing native mobile applications. - Knowledge of web services, REST APIs - Experience with the Atlassian Tools such as JIRA/Confluence - Experience deploying applications using Kubernetes and Containers
Job Locations US
Othot, a Liaison Company, is the leader in artificial intelligence and prescriptive analytics solutions for higher education institutions across the United States. Together, Othot and its partner schools focus on each institution’s specific enrollment, retention, student success, and alumni engagement goals. Othot’s cloud-based solution provides continuous intelligence in real time and empowers schools to engage each prospective, current, and former student with the right tactic at the right time. Othot is higher intelligence for higher education.   Othot employs smart, curious, and adventurous team members. We hire individuals who do their best work in a collaborative environment and have a passion for innovation. We are looking for entrepreneurial-minded people to join our team. As part of the Product team, the Data Analyst works closely with others on the team, as well as our customers, to help democratize machine learning. This individual will be integrated into a team where they will work on challenging projects to develop new features on our platform, strengthen our infrastructure, and delight our customers. Duties & Responsibilities - Build, validate, and troubleshoot predictive data science models using internal tools and metrics - Perform stringent data checks to identify and address inconsistent data issues and leak variables - Tailor customer models to each individual institution’s needs, processes, and goals - Contribute creative feature engineering solutions for use in customer models - Analyze output from automated tests to identify significant changes or issues in new customer data - Build out necessary configuration files to deploy customer models in the Othot platform - Communicate data science results and insights to other Othot team members and our customers - Research data science modeling solutions using independent judgment for Othot to implement - Collaborate in designing and improving the functionalities of internal tools and the Othot platform - Automate or help automate as many manual data science activities as possible Qualifications Education - Bachelor’s degree in math, computer science, business administration and information systems or another relevant field required - Advanced degree preferred *Demonstrated related experience may substitute for preferred education. Experience - Background or familiarity with statistics and business analytics Skills - Capacity to work independently and/or as part of a team - Preferred, but not necessary: computer programming skills, specifically Python